8+ years working alongside VP and C-suite leaders in fast-growth tech. Not a support function — a commercial operator who reads the P&L, builds trust fast, and makes people strategy inseparable from business strategy.
Who I Am
I'm a Senior People Partner with 8+ years as a strategic advisor embedded alongside VP and C-suite leaders — not sitting in a shared service centre answering queries, but in the room where commercial decisions are made.
My career spans FTSE-100 financial services, fast-growth Ed-Tech, digital agencies, and regulated public bodies. What stays constant is my approach: diagnose the business problem first, then apply the people lever that moves it.
I bring genuine commercial instinct. When I ran workforce planning at Smart Technologies, I wasn't just optimising headcount — I was mapping talent to a path from £2M toward £10M revenue. When I resolved 85% of ER cases in-house, I wasn't just closing files — I was protecting £96K in legal spend and coaching managers to handle the next one on their own.
I'm known for building trust quickly at senior levels, operating with founder-level urgency, and delivering impact that outlasts the engagement. I don't just manage people. I help businesses scale through them.
Most HR partners react. I diagnose. Before recommending any people solution, I ask: what is the business actually trying to achieve, and what's really blocking it? Nine times out of ten, the symptom isn't the root cause.
I call this "Commercial Empathy" — the ability to hold both the human dimension and the commercial reality simultaneously, and make decisions that honour both.
When a sales unit was 12% under target, everyone assumed the fix was new hires. I ran the data and found the real issue: retention of high performers and broken incentives. We didn't hire our way out — we reignited what was already there.
I'm embedded, not adjacent. At Smart Technologies I sat alongside the VP International Sales on the business unit P&L conversation. At Legal & General I partnered directly on a £450M salary budget. That proximity changes the quality of people decisions.
Resolving a grievance is a short-term win. Coaching the manager through it — so they handle the next one without me — is a structural improvement. I measure success by how much less I'm needed next year.
These aren't cherry-picked wins. They're representative of the commercial, operational, and human complexity I navigate in every engagement — and the outcomes that result.
A business unit was 12% under its sales target. Leadership wanted to hire. Through data analysis and structured stakeholder interviews, I identified the root cause: retention of high performers had eroded, and the incentive structure was demotivating rather than activating the existing team.
Led a targeted AMEA team restructure through workforce planning and talent strategy. Partnered with VP International Sales to redesign the reward mechanism, implement a calibrated performance management cycle, and build a retention plan for top performers — without a major recruitment spend.
Business unit shifted from 12% under target to a 40% YoY growth trajectory. Revenue path from £2M toward £10M through people decisions, not headcount inflation. Retention improved from 84% to 94% over 12 months through the same talent interventions.
A 20-person agency growing quickly, no HR infrastructure, and an executive team making people decisions reactively. Time-to-hire was 12 weeks. Attrition was costing the business in consultant downtime and client delivery risk.
Designed and launched compensation strategy from scratch; closed the gender pay gap from 12% to 3% over 18 months. Restructured org from flat to matrix model — facilitating 14 promotions with 90% employee approval. Coached 12 first-time managers on performance, conflict and leadership.
Hired 20+ employees as standalone recruiter, 85% exceeding performance expectations at six months. Reduced time-to-client-billability from 6 weeks to 2 weeks — improving client billing hours at 3 months by 40% and increasing client satisfaction by 15 percentage points.
Led compensation harmonisation, HRIS transformation (Oracle HCM + SmartRecruiter), and a people analytics programme that lifted senior leadership's data-driven decision rate from 40% to 90%. Partnered on a £450M salary budget and managed an ATS/HCM migration of 10,000 records at 97% accuracy.
Built the HR function from scratch for a 50+ employee estate agency group. Overhauled employment policies to ensure UK employment law compliance, designed a 90-day onboarding programme, and improved sales hire retention from 70% to 91% — eliminating a significant legal risk exposure along the way.
From FTSE-100 to 20-person startups. From regulated aviation to fast-growth Ed-Tech. From building HR functions from zero to leading transformation at enterprise scale. Each engagement has added a new layer of commercial, operational and human complexity.
Hands-on proficiency across the full spectrum of modern People technology — from HCM to analytics to global employment infrastructure.
I don't take 6 months to ramp. I have a tested approach to landing in a new business, identifying quick wins in the first 30 days, and building C-suite trust before the probation review. In contract roles, this isn't a nice-to-have — it's the whole game.
I've partnered on a £450M salary budget, modelled cost-save scenarios that produced $270K in savings, and negotiated EOR rates saving $45K annually. I translate every people decision into the financial language that makes leadership actually act.
17 countries. 12 established entities. 5 EOR arrangements. DACH works councils. Entity launches in India, Mexico and Saudi Arabia. 100% compliance maintained. I've built and scaled international people infrastructure across diverse jurisdictions without a mis-step.
Coaching 30+ managers rated 4.6/5. 85% reporting improved confidence. 30-point improvement in manager capability scores. But the real metric: how many didn't need to escalate the next time. That's what I'm building toward.
I resolved 85% of complex ER cases — disciplinaries, grievances, redundancies, PIPs, mutual separations — without external legal support. £96K in legal costs saved. But more importantly: the manager relationship and the team culture stayed intact.
I've built HR functions from zero at Steer73, Sawyer & Co, and Smart Technologies' new entity launches. I know the difference between a policy that's right for 20 people and one that breaks at 200 — and I build for where you're going, not where you are.
If you need a People Partner who operates with founder-level urgency, reads the P&L, and builds the infrastructure your next stage of growth actually needs — let's talk.